Shipping

  • For shipping to Ukraine or Russia, please confirm with us before placing an order via email info@eduobotics.com
  • We send orders to worldwide with tracking number.
  • Shipping Details
    Shipping information, including address, postal code, contact number must be confirmed before delivery. Before payment, please make sure your address in order must match the address you would like us to send to.
  • Shipping service for reference
    Generally, we provide express shipping service like DHL/FedEx/UPS/TNT and post air mail service like China Post, Singapore Post, Hong Kong Post. And freight can be prepaid and freight collect. For freight prepaid, shipping cost will be figured out manually according to the order’s weight, courier, shipping address. For freight collect, a valid DHL/FedEx/UPS/TNT account is needed for shipping; in this case, shipping cost will be billed to the account.
  • Working Days
    Our customer support is available. Monday through Friday: 09:00AM to 6:00PM BJT; Saturday: 9:00AM to 5:00PM BJT; Sunday: Closed.
  • Duties & Taxes
    For international orders, all additional local taxes, duties, GST, tariffs and fees should be customers'(your) responsibilities. Resulting from the complexity of international shipping, we are not able to provide any estimate and quote of these amounts, so please contact local customs station with any problems or questions. Regarding the declared value on the package, we’re happy to follow your wish, just feel free to contact us.
  • Delivery Time
    No doubt that we do our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the Courier Company and local customs. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding. For more details, please check the table below:

Tips:
√ indicates service avaiable and customers can choose the ideal courier for shipping.
X indicates service unavaiable.
For other not mentioned countries, Post air mail service is available. For Express courier, it is better to contact us in advance.
E-packet and Post air mail service are available for the parcels within 2KG only.
DHL usually takes about 3-8 working days; Better for Europe and Asia countries.
FedEx usually takes about 4-8 working days;Better for Europe and Asia countries.
UPS usually takes about 3-7 working days;
EMS usually takes about 4-15 working days which may be different from countries to countries. Better for Russia, South Korea, Japan and so on.
SF EXPRESS usually takes about 2-5 working days. Better for Hongkong, Macao and Taiwan.
Aramex usually takes about 7-15 working days. Better for Middle East countries.
E-packet usually takes about 7-15 working days or more, which is available for USA, CA, AU, FR, UK, and RU only.
Post air mail usually takes about 20-30 working days, but for most South America countries, it may take 30-60 working days.

Country/Region Shipping Services
DHL FedEx UPS EMS SF EXPRESS Aramex E-packet Post air mail
Asia
亚洲
Cyprus 塞浦路斯 X X X X X
Georgia
格鲁吉亚
X X X X X X X
Hong Kong
香港
X X X X X
Indonesia
印度尼西亚
X X X X X
Israel
以色列
X X X X
India
印度
X X X X X
Japan
日本
X X X X
South Korea
韩国
X X X X X
Kazakhstan
哈萨克斯坦
X X X X X
Malaysia
马来西亚
X X X X X
Philippines
菲律宾
X X X X X
Saudi Arabia
沙特阿拉伯
X X X X
Singapore
新加坡
X X X X X
Thailand
泰国
X X X X X
United Arab Emirates
阿拉伯联合酋长国
X X X X
Turkey
土耳其
X X X X
Europe
欧洲
Austria
奥地利
X X X X X
Belgium
比利时
X X X X X
Bulgaria
保加利亚
X X X X X
Switzerland
瑞士
X X X X X
Czech Republic
捷克共和国
X X X X X
Germany
德国
X X X X X
Denmark
丹麦
X X X X X
Estonia
爱沙尼亚
X X X X X
Spain
西班牙
X X X X X
Finland
芬兰
X X X X X
France
法国
X X X X
Greece
希腊
X X X X X
Hungary
匈牙利
X X X X X
Ireland
爱尔兰
X X X X X
Italy
意大利
X X X X X
Lithuania
立陶宛
X X X X X
Latvia
拉脱维亚
X X X X X
Netherlands
荷兰
X X X X X
Norway
挪威
X X X X X X
Poland
波兰
X X X X X
Portugal
葡萄牙
X X X X X
Romania
罗马尼亚
X X X X X
Russian Federation
俄罗斯
X X X X X X X X
Sweden
瑞典
X X X X X
Slovenia
斯洛文尼亚
X X X X X
Ukraine
乌克兰
X X X X X X X X
United Kingdom
英国
X X X X X
North America
北美洲
Canada
加拿大
X X X X
Mexico
墨西哥
X X X X X
United States
美国
X X X X X
South America
南美洲
Argentina
阿根廷
X X X X X
Brazil
巴西
X X X X X
Chile
智利
X X X X X
Colombia
哥伦比亚
X X X X X
Peru
秘鲁
X X X X X
Oceania
大洋洲
Australia
澳大利亚
X X X X X
New Zealand
新西兰
X X X X X
Africa
非洲
Egypt
埃及
X X X X
Nigeria
尼日利亚
X X X X X
South Africa
南非
X X X X

Warranty & Returns

Eduobotics strives to provide high-quality electronic products and to deliver reliable solutions to our customers.